istanaimpian2Terms of Use

When you open an account on istanaimpian2, you agree to our terms of use. We set out what we expect from you, what you can expect from us, and how disputes are resolved. Our terms cover account opening, deposits and withdrawals, bonus conditions, game rules, and jurisdiction restrictions. We keep our terms straightforward — no hidden clauses or surprise conditions.

Our istanaimpian2 platform operates under Indonesian law and is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We support eight payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and process deposits and withdrawals subject to standard verification windows.

This page outlines our core policies. For detailed questions about specific terms, contact our support team via in-app chat or email. We update these terms periodically — we notify you of material changes via email or in-app notification.

Account opening and eligibility

To open an account on istanaimpian2, you must be at least 18 years old and a resident of a jurisdiction where our services are legal. We require a valid phone number, email address, and a secure password. During registration, we verify your phone and email — we send a one-time code to both. Once verified, your account is active.

Before your first deposit or withdrawal, we may ask for identity verification (KYC). This is a standard requirement under Indonesian financial regulations. We ask for your full name, ID number, and a photo of your ID. For large withdrawals or if our system flags unusual activity, we may request additional verification — such as a selfie or proof of address. Verification typically takes a few minutes to a few hours.

You are responsible for keeping your login credentials confidential. Do not share your password with anyone. If you suspect your account has been compromised, change your password immediately and contact our support team. We are not liable for unauthorized access if you have shared your credentials or failed to secure your account.

Our istanaimpian2 account policy

Each person may open only one account on istanaimpian2. We reserve the right to close duplicate accounts and forfeit any balance in those accounts. We also reserve the right to close accounts that violate our terms — for example, accounts used for money laundering, fraud, or underage gambling.

Your account balance is held in trust and is not commingled with our operating funds. If istanaimpian2 becomes insolvent, your balance is protected under Indonesian law. We maintain segregated accounts with our banking partners (BCA, e-wallet, mobile banking, local payment) to ensure your funds are safe.

Deposits, withdrawals, and bonuses

Deposit terms on istanaimpian2

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Each payment method has its own minimum and maximum account preferences. E-wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking) typically credit within seconds. local payment deposits credit within minutes. Bank transfers may take a few minutes to a few hours depending on your bank.

We do not charge deposit fees. However, your bank or e-wallet provider may apply their own charges. These charges are shown to you before you confirm the deposit. Once a deposit is confirmed and credited to your istanaimpian2 account, it is final — we do not reverse deposits except in cases of fraud or error.

Withdrawal process and limits

Withdrawals from istanaimpian2 return to your original payment method. If you deposited via online payment, your withdrawal goes to your e-wallet wallet. Bank transfers return to your registered account. We process withdrawal requests subject to standard verification windows — we may ask for additional confirmation if this is your first withdrawal or if the amount is unusually large.

Withdrawal times vary by payment method. E-wallet withdrawals typically complete within minutes. Bank transfers may take one to two business hours. We do not charge withdrawal fees, but your bank may. We reserve the right to refuse a withdrawal if we suspect fraud or if the withdrawal violates our terms.

Bonus terms

We may offer bonuses or promotions from time to time. Any bonus offer is subject to specific terms — for example, a bonus may require a minimum deposit, a minimum number of bets, or a specific game category. We display bonus terms clearly when you claim a bonus. Bonuses are not guaranteed and may be withdrawn or modified at our discretion. We reserve the right to forfeit a bonus if we detect abuse or violation of bonus terms.

• Bonuses are credited to your account balance and are subject to wagering requirements
• Wagering requirements specify how many times you must bet the bonus amount before you can withdraw it
• Some bonuses may be restricted to specific games or markets
• Bonuses expire after a set period — we notify you of the expiration date when you claim the bonus

Game rules and settlement

Each game on istanaimpian2 has its own rules and settlement terms. For football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), we settle bets based on official match results. For live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), we settle based on the dealer's actions and the game outcome. For slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), we settle based on the spin result. For esports (Mobile Legends, Free Fire, PUBG Mobile), we settle based on official tournament results.

We publish the odds and payout rates for each game. These rates are fixed and do not change based on your play history. If a game result is disputed, we review the game logs and settle based on the recorded outcome. Our decision is final unless we discover a technical error.

Dispute resolution

If you have a dispute with istanaimpian2 — for example, a bet that you believe was settled incorrectly, a deposit that did not credit, or a withdrawal that was delayed — contact our support team. We investigate disputes and respond within a few business days. If we find an error, we correct it and credit your account. If we find no error, we explain our decision in detail.

If you are not satisfied with our decision, you may request arbitration. We use an independent arbitrator to review the dispute. The arbitrator's decision is binding on both parties. Arbitration costs are shared equally between you and istanaimpian2. We provide contact details for our arbitration process in our support section.

Jurisdiction and applicable law

istanaimpian2 operates under Indonesian law. Our terms are governed by Indonesian law, and any disputes are resolved under Indonesian law. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

If you access istanaimpian2 from a jurisdiction where our services are not legal, we reserve the right to close your account and forfeit your balance. We monitor for unauthorized access and take steps to prevent it. If you are unsure whether our services are legal in your jurisdiction, do not access istanaimpian2 and contact your local authorities for guidance.

Changes to our terms

We may update these terms from time to time. Material changes are communicated to you via email or in-app notification at least 30 days before they take effect. Your continued use of istanaimpian2 after the effective date constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account and request a withdrawal of your balance.